What is the return policy? You can return your merchandise up to 60 days from the item's ship date. Returns must be unworn/unused with original tags and labels. Can I exchange my item for something else? While we do not offer exchanges, you can return your merchandise for a refund. All items returned will be inspected upon arrival and will be declined for one of the following reasons: -Return is outside of the return policy. -Item appears worn, washed or used. -Item is non-returnable (customized and personalized items cannot be returned). -Item is a gift card or gift certificate. -Item was damaged after delivery. -Item is altered. -Item is returned with holes. -Item is stained (dirt, makeup, food, etc.). -Item is returned without attached tags, manufacturer's tags and/or any accompanying materials that were originally included when the item was received. Can I return customized items? No, customized items are final sale and cannot be returned. REFUNDS Simply ship the product back as outlined below within 60 days of the purchase date. Enclose a copy of the Packing Slip you received with your order. Please Note “refund” on your packing slip.