If you are not satisfied for any reason with your online purchase please do not hesitate to return or exchange it within 60 days of the purchase date. EXCHANGE To contact us about an exchange within 60 days of the purchase date, please send your request to XXX. Include your name, original order number and exchange request in the email. Once you have confirmation of requested exchange item(s), send your return back to the below Return Shipping Address. Enclose a copy of the Invoice Slip you received via email when you placed your order. Please note “exchange” on your slip. Customer is responsible for return shipping as well as any re-shipping. Please include a pre-paid envelope or label in your return box. REFUNDS If no exchange is needed, simply ship the product back as outlined below within 60 days of the purchase date. Enclose a copy of the Packing Slip you received with your order. Please Note “refund” on your packing slip.